Shipping Policy To ensure easy delivery, you must provide us with a clear delivery address. The delivery address must contain the building, villa or apartment number, street name, city, province and zip code, and must contain a user and employee phone number and a full contact name(s) according to the form on the site. After placing the purchase order, the delivery time for orders if the products are available within the country is 3 to 4 days. The delivery time for orders shipped from Turkey is 10 to 14 working days from the date of the order. We cannot make deliveries during weekends and public holidays, so all deliveries will arrive at your door on a weekday from Saturday to Thursday. Please double check the delivery address and contact number to avoid delays in delivery. Products cannot be shipped to an incomplete address or to an address different from the address specified in the purchase order. In the event that you cannot be contacted and/or you refuse to receive the product for any reason other than an error in the order sent to you, you hereby agree to pay the delivery fee only

Return and Exchange Policy - Return within (7) seven days - Exchange within (14) fourteen days Basic conditions Attach the original invoice. The product must be in the same original condition when purchased. We apologize for returning and exchanging personal use products if they have been used. Please, in the event of a return or exchange, the gifts and discounts granted according to the purchase invoice will be returned. - Please ensure the safety of the products before receiving them from the shipping company representative, as we will then be disclaimed - Orders paid via direct electronic payment will be returned within a period not exceeding 7 days from the date of receipt of the order, provided that the shipment and products are unused